After careful consideration we are happy to announce that Squad rentals are now cheaper! We have reduced Squad pricing from $1.10/slot to $0.99/slot across the board. We have worked in tandem with the Squad developers throughout the development stages and they have done a fantastic job optimizing the dedicated software for Squad. We will continue to monitor the dedicated server performance and we will revise pricing if more optimizations allow for it.
The Johannesburg, South Africa facility is not in a direct flight path or low lying area and is centrally located between Johannesburg and Pretoria with a major power substation close by. A geotechnical audit has been done to ensure ground stability. This great new location will allow us to serve a more global community by offering our service and reputation to more people than ever before. Our fully redundant, physically separated A+B feeds provide power to the facility. This means that a single utility power feed can be disconnected without affecting your service. Equipment with a single power supply also benefits from this redundancy through our sophisticated static transfer switch design. The average power per square meter is 3.5 kW / m2. These features coupled with UPS backup and a standby generator on each feed provide even further resilience. Our network is multi-homed with multiple up-links per data center via our upstream providers, EOH Carrier Services and Metrofibre Networx. Should a network failure occur, traffic is automatically rerouted via alternate uplinks, significantly increasing our network resilience. Connectivity is provided through diverse, redundant fibre routes connecting the facility to a 10Gbps fibre ring. We’ve partnered with INX-ZA to extend the reach of the Johannesburg Internet Exchange (JINX). Temperature and humidity conditions are within the generally acceptable boundaries set by the American Society of Heating and Air Conditioning Engineers (ASHRAE). All our air conditioning units have N+2 redundancy. When ambient temperature allows for it, we make use of direct free cooling, significantly reducing our power consumption and carbon footprint. Juniper offers a high-performance network infrastructure with a highly responsive environment for accelerating the deployment of services. The virtual chassis technology increases the redundancy and resilience of [...]
Increase your world wide reach with our Miami data center and offer your players lower latency with direct connectivity to 4 continents globally, including North America, South America, Central America, and the Caribbean. The data-center is built to withstand some of the roughest conditions in the area, including but not limited to category 5 hurricane winds. The Miami facility is staffed by technicians 24/7/365. MIAMI, FL HOSTING NOW AVAILABLE SHOP NOW
We are proud to announce that we have officially expanded our game hosting services to another highly demanded location. We are ecstatic to be able to offer this brand new location to previous, current, and future customers in the western part of France. We are looking forward to serve clients in this area for the foreseeable future. We also have plans to expand to more locations within the next couple of days. Do you live closer to Strasbourg, France? You can request your services be moved at absolutely no charge by submitting a support ticket and asking our technicians to move your services.
This is a formal notice to any current and future customers that we have modified our Refund and Compensation Policy today January 6th, 2017. You can review the updated policy by clicking here.
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Hey everyone, Alpha 15 just dropped for 7 Days to Die and it looks like The Fun Pimps have added a mother load of new content for everyone to enjoy. Here are the patch notes for those interested in the changes. As per the Alpha 15 release notes if your server is not starting up correctly then your problem is most likely the server config file not having the correct values. This is part of the red message you see on the support ticket system area before submitting a ticket. Here is what you would see in your output_log.txt file in the “7DaystoDieServer_Data" directory if this is truly the issue: 2016-10-08T13:51:25 0.080 INF Parsing server configfile: config\serverconfig.xml 2016-10-08T13:51:25 0.114 ERR Error parsing configfile property 'FriendlyFire': Unknown config option 2016-10-08T13:51:25 0.114 INF Make sure your configfile is updated the current server version! 2016-10-08T13:51:25 0.114 INF Startup aborted due to the given error in server configfile This is the fix for it: As we already support every new version with Steam Update all you need to do to get your game files to version 15 is press "Steam Update" on your control panel dashboard. After your server has updated please open the File Manager and go into the config directory and right click on the “serverconfig.xml” file. Click edit to modify the file. Scroll down until you find the following line: Before: After: Also be aware that the developers do recommend a brand new world for Alpha 15. If you continue to experience issues check your output_log.txt file for more ERROR messages. If you need help with any of this please let us know by submitting a support ticket.
We are always working to improve our systems and have begun the process of moving our Dallas nodes to a new data center. This new data center will provide us access to a faster network and stronger DDoS protection. We have already upgraded Chicago and Los Angeles. We are also taking this opportunity to upgrade all our nodes to the latest hardware. All these upgrades are free to all customers. New Hardware Our new data-center locations will be receiving custom machines with the E5-1650v4 Intel CPU, 64GB RAM, SSD drives and premium bandwidth. These newer chips are faster and coupled with SSD drives will deliver the performance and reliability that we feel every single one of our customers deserve! 20GB DDoS Protection The even bigger and most important upgrade is that our entire Chicago, Dallas, Los Angeles locations, after the migration, will be protected with 20gbps of traffic protection and 60 million packets per second protection! This is a milestone for us as a company and an awesome benefit for our customers to enjoy. These same DDoS protection benefits will be coming to every one of our other locations in the future as well. What To Expect When we are ready to migrate your service(s) you will receive a direct email from our team stating that your service is now being moved. At that point in time your dashboard access will be suspended and your service will be gracefully stopped. All of your current server data will be packaged up and transferred to the new machine your service will reside on. Everyone will receive a new IP address and possibly a new Port (if necessary to avoid conflict issues) on the new upgraded hardware. We recommend [...]